Are your customers telling you their problems?
Are you solving the right problem? Not sure. Are you targeting the right customer? Not sure. All you’ve got is an idea? Yes. Then it’s time to get started with Problem Interviews. What is...
Posts with Tag:
digital transformation
Digital Transformation Framework
Here’s an infographic that breaks down the journey of digital transformation into six essential building blocks: Download the PDF version here As you can see in the infographic, we start by...
Five ways to disrupt your business model
Burberry has become a Digital Master by transforming its customer experience. Codelco has become a Digital Master by transforming its operations. And Uber has become the epitome of Digital Mastery...
Disrupt your operations
Operations have never been sexy. If anything they have been the opposite of what sexy looks like. At best, they conjure up images of dust, grime and heavy machinery. Take...
Is the competition sleeping with your customers?
Burberry would have died a decade ago had it not been for its digital re-birth. It all began back in 2006 when Angela Ahrendts took over Burberry, a brand that...
Digital Transformation: A necessity or an expensive evil?
A few years back, I was asked in a job interview to name an innovative company. I immediately responded: Nike. My reason back then was that I had invested in...
Digital Transformation: A marathon of Love and Devotion
Apparently Love died a few weeks ago on a Thursday evening right before the happy hour. A lot of my single and not-so-single friends suffered this blow when Tinder crashed...
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